Timberland Privacy Policy

Effective Date: January 16, 2025 timberland.com

Timberland values your privacy. This policy explains how we collect, use, protect, and share your personal information when you interact with us—whether online, in-store, through apps, or at events. It also outlines your rights and choices.

1. What We Collect

We collect:

  • Identifiers — name, email, account details, IP, driver’s license, signatures timberland.com

  • Contact Info — mailing and email addresses, phone numbers timberland.com

  • Commercial Info — purchase history, preferences, and interactions timberland.com

  • Web Activity — browsing behavior, searches, app usage, ads, and device details timberland.com

  • Physical/Demographic Info — size, gender, age, etc. timberland.com

  • Sensitive Info — race, ethnicity, account info; precise geolocation (with consent) timberland.com

2. How We Collect It

  • Directly: via account sign-up, purchases, customer service, surveys, store visits timberland.com

  • Automatically: through cookies, pixels, SDKs on our sites and apps timberland.com

3. How We Use Your Information

We use data to:

  • Fulfill orders and provide support

  • Personalize your experience and improve our products/services

  • Run promotions, contests, loyalty programs

  • Analyze trends, prevent fraud, ensure IT security

  • Comply with legal obligations and support business operations timberland.com

4. Who We Share It With

We share your data with:

  • VF family brands (e.g., Timberland, The North Face, Vans) timberland.com

  • Vendors: payment processors, couriers, marketing, analytics, IT partners timberland.com

  • Public: any reviews or content you post may be publicly visible

  • Authorities: when legally required or to protect rights timberland.com

  • In corporate events: like mergers or acquisitions timberland.com

  • With your consent or direction timberland.com

5. Cookies & Targeted Advertising

We use cookies and similar tech for:

  • Providing tailored ads and measuring ad effectiveness

  • Understanding user engagement on our platforms timberland.com+1

You can opt out via the “Your Privacy Choices” link on our site footer. Personalized ads are not used for under-16 users. timberland.com+1

6. Children’s Privacy

We do not knowingly collect data from those under 16. Parents/guardians may contact us to request deletion if a child has submitted information. timberland.com

7. International Data Transfers

Your information, collected in the US or Canada, may be processed in other countries including the EU, subject to their laws. timberland.com

8. Your Privacy Rights (State Privacy Laws)

If you’re in states like California, Colorado, Connecticut, or Virginia, you have additional rights:

  • Access, delete, correct, or download personal info

  • Opt out of sales, sharing, or targeted ad profiling

  • Opt back in if you previously opted out

  • Notice of Financial Incentives: if you participate in programs, you’ll be informed of how your data is used and its value timberland.com

To make requests, contact via:

  • Toll-free phone: +1-877-709-1800

  • Web form: VFC Privacy Requests page

  • Mail: VF Corporation, Attn: Privacy Officer, Greensboro, NC timberland.com

9. Retention of Data

Data is retained only as long as necessary to fulfill the purpose, typically not beyond six years from last interaction—unless required by law. timberland.com

10. Policy Updates

We may update this policy over time. Changes are posted on our website with a new effective date. Continued use implies acceptance of the updated terms. timberland.com